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Call us for all your Asian Import needs!
760-945-0266

CUSTOMER SERVICE

At North County Import Specialist, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at North County Import Specialist. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. AT North County Import Specialist, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why North County Import Specialist focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At North County Import Specialist, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1992, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 760-945-0266 or email us.


ASSOCIATIONS

  • ASE Master Technician
  • Total Oil
  • Interstate Batteries
  • ALL-DATA
  • Uniroyal
  • Car Care Aware

Testimonials

  • Glenn and the crew did a great job in determining the cause of an electrical issue I was having with truck. The work was completed quickly and they saved me money. Thanks for all of your dedication. Keep up the good work
    -Terry P.

  • I have been taking my Honda to Glenn for years. I trust him completely. Every issue I've ever had has been resolved entirely. Very satisfied customer! I recommended him to my family and would say the same to anyone else who owns an import!
    -Jessee M.

  • I stopped in to check prices and scheduling. Prices are very good and I scheduled appointment for the next day. Upon arrival, I was greeted immediately and my service was completed in half an hour. I am very happy with every aspect of my experience and will be returning with my other vehicle. Good service, good price and good people. All I could ask for. Thanks.
    -Jim T.

  • Great service, excellent work and a good price. These folks can be trusted to do the right thing and I'll never go anywhere else.
    -John J.

  • Just brought my daughters car in for service the other day and couldn't be happier. Great service, honest people and fair price. We will be bringing all our vehicles here. Thank you North County Import Specialist!
    -Rebecca B.

  • I trust Glen with my car and cash! He's straight forward and honest about needed repairs without upselling, and his prices are fair. I always leave North County Imports with peace of mind that my car is at its best.
    -Tracey A.

  • I knew that when I met Glenn that I could trust him, not only as an honest person but a qualified mechanic. He has a wall of industry certificates to show his formal training and years of experience to complement that.
    -Martin M.

  • I have been going to North County Import Specialists for years. It is very comforting to know that Glenn (owner) and Art are honest (no upselling) and prices are fair. I trust them completely! My family and friends have expressed much gratitude to me for telling them about this terrific business. I agree with an earlier review -- service with the highest integrity!
    -Gale A.

  • Had a great experience at North County Import Specialists - staff was great, prices were just right and service was quick. Definitely will be back!
    -Kirsten P.

  • Service with the highest integrity! I have never questioned a repair quote in all the years I have been taking my Toyota trucks to Glen and the crew. I hope they never change from what makes them stand out most, excellence in the basics!!
    -Curtis W.

  • Its hard to find an honest mechanic. But here you always know you are going to get an honest assessment and recommendation. I'm not going anywhere else. Thank you!
    -Janee H.

  • I'm glad I found NCIS. For years I've been using the car dealership for my car's service, but no more! This was my third visit and each time Glenn and his crew did a great job. There is no pressuring to sell. Very low key, honest service.
    -C. W.

  • Glenn and his group are an unbelievably honest and thorough group of mechanics. I took my car to Nissan slash Infiniti in Oceanside and was told I needed Brakes in the rear and brake fluid changed. I took it to Glen who is my regular mechanic and he said the brakes in the rear we're fine and the brake fluid had been flushed and added about seven thousand miles ago. The charge for this information - $0.
    -Michael P.

  • I tried to save money and not take Glens advice. Mistake. Ended up paying more. I love having a mechanic that I trust! He's always the one I'll take my car too.
    -Chris M.

  • Great place to take your car. Staff is very friendly and honest! Been going here for years.
    -Catherine M.

  • I had heard good things about North County Import Specialists, so I decided to take my car there and made an appointment. Their waiting room was nice and they had my (routine) service done in no time. I felt their prices were fair and the quality of work is excellent. I look forward to using them for all my car maintenance needs.
    -Kerri W.