North County Import Testimonials - Acura, Lexus, Infiniti, Honda, Toyota & Nissan Auto Repair San Diego | North County Import Specialist: Auto Repair and Maintenance San Diego

Joel & Karin Graybeal

THIS IS A TESTIMONIAL ON BEHALF OF GLENN FEDERMACK AND HIS AUTOMOTIVE CENTER.

WE, MY WIFE , KARIN AND I, HAVE BEEN CUSTOMERS OF GLENN'S FOR GOING ON 13
YEARS. WE HAVE RELIED ON HIM TO KEEP US UP AND RUNNING THROUGH SEVERAL
CARS, INCLUDING THREE TOYOTAS, TWO MAXIMAS, A HONDA, A MONTE CARLO, A
LEXUS, AND A HYUNDAI. GLENN IS CLEARLY ONE OF THE MOST QUALIFIED AND HIGHLY
SKILLED MECHANICS IN NORTH COUNTY. MORE IMPORTANTLY THOUGH IS THAT HE IS
A MAN OF INTEGRITY AND CHARACTER WHO WILL ALWAYS GIVE HIS CUSTOMERS THE
STRAIGHT INFORMATION AND WILL ALWAYS CHARGE A FAIR PRICE.

KARIN AND I TRUST GLENN COMPLETELY AND WITHOUT RESERVATION AND RECOMMEND
HIM TO ANYONE WHO IS LOOKING FOR A RELIABLE, HONEST, AND DEPENDABLE MASTER
AUTO MECHANIC AND BUSINESSMAN TO MAINTAIN AND REPAIR VEHICLES.

Suzanne J Sears

July 15, 2009

Glenn Federmack
North County Import Specialists
1215 N. Melrose
Vista, Ca. 92083

Dear Glenn,

For the last ten years I have been a loyal and satisfied customer of N.C.I.S. I can fairly say that you and your staff have predictably exceeded my expectations in service, competent and professional work, and the preventive maintenance which you have taught me will preclude most major expenses. I absolutely trust your diagnoses and recommendations and have never been disappointed. In addition, all of my friends and clients know where I take my vehicles and how satisfied I have always been. The closest thing I have heard resembling negative feedback was that there is not a good restaurant in the vicinity so they could wait for the car and have lunch! You might think about that.

Keep up the good work and remember to be flattered when I call you from another state with a question about one of my vehicles. Remember this level of customer loyalty is a sincere form of flattery!

Thank You Again,
Suzanne J Sears

The McMahon Family

Our family has owned Nissans since 1980. We used our local dealer for eleven years, but were never satisfied with the work. Some one told me about a shop that dealt with Nissans and was close to home. This was Glenn's shop and we started to use him in 1991. We are still with Glenn in his new shop and have never been lied to or told we needed more work, as some do to increase their profits. We will always be with Glenn. He once told me to go home when I wanted an oil change,because I didn't need it at the time. Honesty and trust is Glenn.
The McMahon Family

The Sterling Family

Testimonial: My family and I use to have Glenn attend to our repair needs
when we owned our Maxima even after we came back from being overseas for 5
years and living in the Los Angeles area. The first time I needed repairs to
our Maxima was the first time for a very satisfied customer. I believed you
had just started you business. Excellent!!! Glenn was such the professional
and very personable. If we still owned our Maxima he would still be our first
choice for service. I only wished you worked on "Fords" (smile). Remember the
customer who made you many sweet treats to consume? Well, we are still here.
I'll come by for a visit to say hello. Take care (smile)